Terms & Conditions

1. INTRODUCTION

These Terms and Conditions (“Terms”) govern your access to and use of the TUDORTECH (PTY) LTD website, products, and services.

By accessing this website, creating an account, placing an order, or otherwise using our services, you agree to be bound by these Terms and Conditions.

If you do not agree to these Terms, you should not use this website.

 

2. COMPANY INFORMATION

TUDORTECH (PTY) LTD

Physical Address:

4th Floor Park on Long Building
66 Long Street
Cape Town
8001
South Africa

 

3. DEFINITIONS

In these Terms:

  • “Website” means the online store operated by TUDORTECH (PTY) LTD.
  • “Customer”, “User”, “You”, or “Your” refers to any person accessing or using the Website.
  • “Products” means goods offered for sale through the Website.
  • “Order” means a purchase request submitted through the Website.
  • “Business Day” means any day excluding Saturdays, Sundays, and public holidays in South Africa.

 

 

4. ELIGIBILITY

By using this Website, you confirm that:

  • You are at least 18 years old or have the consent of a parent or legal guardian.
  • You have the legal capacity to enter into binding agreements.
  • The information you provide is accurate and complete.

 

 
5. WEBSITE USE

You agree not to:

  • Use the Website for unlawful purposes.
  • Attempt unauthorized access to any systems or data.
  • Distribute malicious software, viruses, or harmful code.
  • Interfere with the operation or security of the Website.
  • Copy, reproduce, or exploit Website content without written permission.

We reserve the right to suspend or terminate access for any user who violates these Terms.

 

 

6. PRODUCTS AND AVAILABILITY

All products displayed on the Website are subject to availability.

We reserve the right to:

  • Limit quantities available for purchase.
  • Discontinue products without notice.
  • Modify product descriptions and specifications.
  • Refuse or cancel orders where necessary.

Product images are provided for illustrative purposes and may differ slightly from actual products.

 

 

7. PRICING

All prices displayed on the Website are shown in South African Rand (ZAR) unless otherwise stated.

Prices may change without notice.

Although we take reasonable care to ensure pricing accuracy, errors may occur. If a pricing error is discovered:

  • We may cancel the order.
  • We may contact you to confirm whether you wish to proceed at the correct price.

 

 
8. ORDERS

An order submitted through the Website constitutes an offer to purchase.

Acceptance occurs only when:

  • Payment has been successfully received; and
  • We have confirmed the order.

We reserve the right to decline or cancel any order for reasons including:

  • Product unavailability.
  • Payment issues.
  • Suspected fraud.
  • Incorrect pricing.
  • Incorrect product information.

 

 
9. PAYMENT

We accept payment methods displayed during checkout.

By submitting payment information, you warrant that:

  • You are authorized to use the selected payment method.
  • All information provided is accurate.

Payment processing may be performed by secure third-party payment providers.

TUDORTECH (PTY) LTD does not store complete payment card information.

 

 
10. SHIPPING AND DELIVERY

Delivery times are estimates only and may vary.

We are not liable for delays caused by:

  • Courier services.
  • Weather conditions.
  • Public holidays.
  • Customs or regulatory delays.
  • Events beyond our reasonable control.

Risk in products passes to the customer upon delivery.

Ownership transfers only once full payment has been received.

 

 
11. RETURNS AND REFUNDS

Returns and refunds are subject to applicable South African consumer laws, including the provisions of the Consumer Protection Act.

Customers may be entitled to return products:

  • If defective.
  • If damaged upon delivery.
  • If incorrect products were supplied.
  • As otherwise provided by applicable law.

Products must generally be returned unused and in their original packaging unless the return is due to a defect.

Refunds may be processed to the original payment method.

Specific return procedures may be detailed in our Returns Policy.

 

 
12. PROMOTIONS AND DISCOUNTS

Promotions, discount codes, vouchers, and special offers:

  • Are subject to availability.
  • May be withdrawn at any time.
  • Cannot be exchanged for cash.
  • May not be combined unless expressly stated.

We reserve the right to cancel promotions where misuse or abuse is suspected.

 

 

13. ACCOUNT REGISTRATION

Users may be required to create an account.

You are responsible for:

  • Maintaining the confidentiality of login credentials.
  • Restricting access to your account.
  • All activities occurring under your account.

You must notify us immediately of any unauthorized use of your account.

 

 

14. INTELLECTUAL PROPERTY

All Website content including:

  • Logos
  • Trademarks
  • Product descriptions
  • Images
  • Graphics
  • Text
  • Software
  • Design elements

remain the property of TUDORTECH (PTY) LTD or its licensors.

No content may be copied, reproduced, distributed, modified, or used without prior written consent.

 

 

15. USER-GENERATED CONTENT

If you submit reviews, comments, images, or other content:

  • You grant TUDORTECH (PTY) LTD a non-exclusive, royalty-free, worldwide license to use, display, and reproduce such content.
  • You warrant that you own or have the necessary rights to submit the content.
  • You agree not to submit unlawful, defamatory, or infringing material.

We reserve the right to remove content at our discretion.

 

16. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

TUDORTECH (PTY) LTD shall not be liable for:

  • Indirect losses.
  • Consequential damages.
  • Loss of profits.
  • Loss of business opportunities.
  • Data loss.
  • Website interruptions.

Nothing in these Terms excludes liability where such exclusion is prohibited by law.

 

17. INDEMNITY

You agree to indemnify and hold harmless TUDORTECH (PTY) LTD, its directors, employees, contractors, and affiliates from any claims, damages, losses, liabilities, and expenses arising from:

  • Your use of the Website.
  • Violation of these Terms.
  • Violation of any law or third-party rights.
 

 

18. PRIVACY

Your use of the Website is subject to our Privacy Policy.

By using the Website, you consent to the collection and processing of personal information as described in the Privacy Policy and in accordance with Protection of Personal Information Act.

 

19. FORCE MAJEURE

TUDORTECH (PTY) LTD shall not be liable for failure or delay in performing obligations due to circumstances beyond our reasonable control, including:

  • Natural disasters.
  • Power outages.
  • Internet failures.
  • Labour disputes.
  • Government actions.
  • Pandemics.
  • Civil unrest.
 

 

20. GOVERNING LAW

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes arising from these Terms shall be subject to the jurisdiction of South African courts.

 

21. ELECTRONIC COMMUNICATIONS

By using this Website, you consent to receiving communications electronically.

Electronic communications satisfy any legal requirement that communications be in writing.

 

22. SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

 

23. CHANGES TO THESE TERMS

TUDORTECH (PTY) LTD reserves the right to amend these Terms at any time.

Updated Terms will be posted on the Website with a revised effective date.

Continued use of the Website constitutes acceptance of any revised Terms.

 

24. CONTACT INFORMATION

For questions relating to these Terms and Conditions, please contact:

TUDORTECH (PTY) LTD

4th Floor Park on Long Building
66 Long Street
Cape Town
8001
South Africa

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